Refund policy

We have a 30-day return policy, which means you have 30 days
after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition
that you received it, unworn or unused, with tags, and in its original
packaging. You'll also need the receipt or proof of purchase.

We do not accept change of mind returns.

To start a return, you can contact us at getnaturen@gmail.com

If your return is accepted, we'll send you a return shipping label, as
well as instructions on how and where to send your package. Items
sent back to us without first requesting a return will not be
accepted.

We do not accept change of mind returns.

You can always contact us for any return question at
getnaturen@gmail.com

Damages and issues
Please inspect your order upon reception and contact us
immediately if the item is defective, damaged or if you receive the
wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the
item you have, and once the return is accepted, make a separate
purchase for the new item.

Refunds
We will notify you once we've received and inspected your return,
and let you know if the refund was approved or not. If approved,
you'll be automatically refunded on your original payment method
within 10 business days. Please remember it can take some time for
your bank or credit card company to process and post the refund
too.
If more than 15 business days have passed since we've approved
your return, please contact us at getnaturen@gmail.com